Misdemeanor Case Officer Washington & Carter Counties
Job in
Johnson City, Washington County, Tennessee, 37603, USA
Listing for:
First Tennessee Human Resource Agency
Full Time
position
Listed on 2026-01-19
Job specializations:
-
Government
Human Services/ Social Work
-
Social Work
Mental Health, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Position: Misdemeanor Case Officer for Washington & Carter Counties
Job Overview
In-House Only:
Open Only To Current Employees & Staff.
Covering two (2) offices with client cases & court responsibilities in Washington & Carter counties.
Duties and Responsibilities
Maintains and controls client files and court records for assigned cases. Supervises a case‑load of court sentenced probationers based on CCI policy and procedure. Case load numbers between 200-225.Accepts referrals from the courts for probation supervision and other classes and services with CCI. Performs job duties with a level of professionalism, courtesy and respect that is required in a customer service based position. Establishes and maintains positive working relationships with all court personnel.Discuss the conduct of CCI offenders and make recommendations for the disposition of their case when they appear on the court docket with the Judge, Prosecutor and Defense Counsel.Insures that all case files are taken to the court for review by appropriate officials.Supervise and monitor client payments to the courts to ensure prompt and timely payments.Resource clients into treatment or other needed resources as the case officer deems necessary, court ordered, or requested by a client.Ensure all court orders are strictly adhered to and prepare warrants and other pertinent legal documentation related to the individual client cases as necessary and within prescribed policy.Holds clients accountable to their probation obligations and requirements including payments of probation fees, court costs, class attendance, regular scheduled office visits, and drug screening.Must possess an ability to stay organized, and follow policy prescribed methods for case management tracking and accountability. Must also have good time management skills and ensure all client actions are taken within the appropriate and necessary amount of time.Meets or exceeds all work performance measures including: maintains a $34 quarterly collection rate, has a see rate of minimum 75%, performs policy prescribed amounts of drug screening per client, reports to work on time and works his/her prescribed work schedule accordingly and does not have excessive absenteeism.Participates in staff meetings, conferences and trainings as directed by management.Submits to periodic and random drug/alcohol screens. Abides by Agency Rules, Regulations, Policies, Procedures and Agency Handbook.This list of duties and responsibilities is not inclusive. Employee is responsible for other duties as assigned from appropriate management personnel. Regular attendance is an essential job function.Experience and Education
Graduate from an accredited university or college with a B.A., B.S. or equivalent with at least two years' experience in human services or the criminal justice system. Extensive experience may be substituted for the required education.
Critical Skills
- Communication – clear and concise
- Organization
- Decision Making
- Problem-solving
- Planning
- Relationship building
- Prioritization
First Tennessee Human Resource Agency (FTHRA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status or any other characteristic(s) protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities (EOE M/F/V/D/DFWP).
Safety Sensitive Position. All applicants are drug screened upon being made a contingent offer of employment. All employees are subject to random drug screens.
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
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