Patient Services Representative

Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray, TN. Your contributions will make a direct impact on our patients’ experiences.

Competitive pay ranges from $14 to $16 per hour. Benefits include medical, dental, vision, 401(k), life insurance, health savings account, paid time off, and employee discounts.

• Greet patients and address their needs with enthusiasm and professionalism.
• Manage appointment scheduling and handle patient inquiries both in‑person and over the phone.
• Update patient records, verify insurance information, and facilitate smooth check‑in and check‑out processes.
• Work closely with the clinical team to ensure accurate and up‑to‑date patient information.
• Maintain a clean and organized front desk area while adhering to all company protocols.
• Communicate with team members to address patient issues and continuously seek ways to enhance service delivery.
• Embod y core values of respect and high performance.

• Strong interpersonal and communication skills to connect effectively with patients and colleagues.
• Friendly and approachable demeanor to create a welcoming environment.
• Excellent time management and organizational skills to handle multiple responsibilities efficiently.
• Problem‑solving abilities to address patient inquiries and resolve issues swiftly.
• Detail‑oriented for accurately managing patient records and verifying information.
• Adaptability and a proactive mindset to thrive in a fast‑paced setting.
• Respectful and optimistic attitude aligned with company values.
• Commitment to exemplary customer service and willingness to learn and grow.

Entry level

Full-time

Health Care Provider;
Industries:
Medical Practices