Human Resources Generalist

Overview

The City of Johnson City, Tennessee is accepting online applications for a Human Resources Generalist. The employee provides administrative support to the human resources department related to benefits, hiring, payroll and other key HR areas. Duties include assisting with the recruitment and onboarding process, maintaining accurate employee records and managing internal and external communications. Performs related duties as required. Employees in this classification perform a full range of human resources support duties within the human resources department.

Work is performed in accordance with established procedures and policies. Employees receive occasional instruction or assistance when new or unusual situations arise and are expected to be familiar with departmental operations and procedures.

Essential duties include, but are not limited to, the following:

• Process and maintain employment records for new and current employees
• Coordinate onboarding for newly hired staff
• Maintain and update data, personnel files and confidential records, using various HR software
• Provide employment verifications and respond to external agency requests
• Initiate background and driver's license checks
• Coordinate random drug and alcohol testing for safety sensitive positions
• Prepare materials and support quarterly Civil Service Commission meetings and annual elections
• Coordinate tuition reimbursement and employee scholarship programs
• Respond to employee inquiries and provide general HR support
• Provide administrative support, including answering phone calls, responding to emails, and handling incoming and outgoing mail
• Review, process, and maintain records of invoices
• Assist with HR projects and perform related duties as assigned

• Knowledge of core human resources functions, practices, and procedures
• Understanding of employment laws, regulations, and general HR compliance responsibilities
• Excellent written and verbal communication skills with strong attention to detail
• Exceptional interpersonal skills with the ability to interact professionally with employees at all levels
• Proficiency in Microsoft Office applications and experience with HR-specific software systems

High school diploma or equivalent required. Supplemental coursework or training in human resources, business administration, or a related field preferred. One year experience in similar position, strongly prefer three years of any equivalent combination of work experience and education. Formal training or hands‑on experience in core HR functions, including recruitment, onboarding, employee records management, and benefits administration. Pre‑employment physical, and background check required.

EEO