Director of Reporting & Compliance

Johnston & Associates is a family-owned safety and risk management consulting firm headquartered in Thompson's Station, Tennessee
. For more than 36 years, we have built our reputation on delivering exceptional service, innovative solutions, and a commitment to protecting our clients' businesses and employees.

As our company continues to grow, we remain dedicated to fostering a positive workplace culture where employees are valued, empowered, and supported.

In addition to a collaborative and family-oriented environment, we offer a competitive benefits package that includes:

• Medical insurance
• 401(k) with company contributions
• Profit-sharing opportunities
• Paid time off

We are seeking an experienced and strategic Director of Reporting, IT & Compliance to join our leadership team. This highly visible role is responsible for shaping and executing the organization's reporting strategy, information technology initiatives, data management practices, compliance programs, and information security framework.

The Director will provide leadership and oversight for Reporting, IT, and Compliance functions, ensuring the company's technology systems, reporting infrastructure, business intelligence, and compliance processes support operational excellence and long-term business objectives.

This position serves as a trusted partner to executive leadership, department managers, clients, employees, and external vendors, helping to identify business needs, implement innovative solutions, mitigate organizational risk, and ensure the integrity and security of company data.

We are looking for a driven, hands-on leader who is passionate about reporting, technology, analytics, compliance, and continuous improvement. The ideal candidate combines strong technical expertise with strategic thinking, exceptional communication skills, and a proven ability to lead high-performing teams.

• Develop and execute strategies, policies, and procedures that align technology, reporting, and compliance initiatives with organizational goals.
• Provide leadership and oversight for Reporting, IT, and Compliance operations.
• Ensure the security, availability, reliability, and performance of company systems, infrastructure, and applications.
• Establish and maintain data governance, cybersecurity, and compliance programs.
• Lead enterprise reporting and business intelligence initiatives that support data-driven decision-making.
• Oversee the development, maintenance, and optimization of reporting systems and technology platforms.
• Identify and implement technology solutions that improve efficiency, scalability, and customer service.
• Manage departmental budgets, resources, and vendor relationships.
• Lead technology and compliance projects from planning through implementation and ongoing support.
• Monitor and mitigate information security risks while ensuring adherence to applicable regulatory requirements.
• Provide exceptional support and service to internal stakeholders and external clients.
• Recruit, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement.
• Build strong, trusted relationships with clients and business partners through professionalism, responsiveness, and expertise.

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• 10+ years of progressive experience in information technology, reporting, data management, or related disciplines.
• 5+ years of leadership or management experience.
• Demonstrated experience managing technology infrastructure, reporting systems, cybersecurity initiatives, and business-critical applications.
• Strong understanding of IT operations, networking, systems administration, and information security best practices.
• Experience with SQL, Python, and other data management or reporting technologies.
• Proven ability to analyze complex business challenges and develop practical, scalable solutions.
• Experience leading cross-functional projects, managing budgets, and driving organizational change.
• Outstanding verbal and written communication skills.
• Strong interpersonal skills, executive presence, and the ability to build credibility and influence at all levels of the organization.
• High degree of professionalism, integrity, and accountability.

• Experience in the workers' compensation, insurance, risk management, or third-party administrator industry.
• Familiarity with claims administration…