Early Morning Stock Associate

Early Morning Stock Associate

Join to apply for the Early Morning Stock Associate role at Ross Stores, Inc.

Our leading off‑price retail chain, Ross Stores, operates over 2,200 stores and has 2023 revenues of $20.4 billion. We are a Fortune 500 company that values our people, embraces diversity, and offers continuous learning and development opportunities.

• Success:
  Our winning team pursues excellence while learning and evolving
• Career growth:
  We develop industry‑leading talent because Ross grows when our people grow
• Teamwork:
  We work together to solve hard problems and find the right solution
• Commitment to Diversity, Equality & Inclusion:
  We celebrate the backgrounds, identities, and ideas of those who work and shop with us

The Retail Associate ensures customers have a positive shopping experience by greeting them warmly, maintaining a clean work area, and presenting merchandise properly. The associate will be engaged in all assigned tasks during working hours and may be requested to perform additional tasks to support customer service and operational goals.

• Prioritize safety and practice safe behaviors at all times.
• Maintain awareness on the sales floor to create a safe and secure shopping environment; keep egress clear and report unsafe conditions.
• Treat customers and associates with respect; remain friendly and professional.
• Assisting customers—register training, merchandise assistance, answering questions politely and knowledgeably.
• Respond promptly to customer service calls and resolve issues courteously.
• Represent and support the Company brand at all times.
• Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintain a professional appearance and adhere to the dress code.
• Perform daily assigned sizing and recovery per company best practice.
• Expedite new merchandise receipts to the sales floor swiftly, following monthly presentation guidelines.
• Understand the Loss Prevention Awareness program, the Shortage Highway, and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions; safeguard confidential information.
• Follow all Mark‑Out‑of‑Stock policies and procedures.
• Follow all cash, check, charge‑card, and refund procedures; maintain accuracy with bankable tenders.
• Execute all store best practices with a sense of urgency and maximize productivity.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.

Ability to perform basic mathematical calculations commonly used in retail environments.

• Use all store equipment including PDTs, registers, and PC.
• Spend up to 100% of working time standing, walking, and moving in the store.
• Bend at the waist, squat, kneel, climb, carry, reach, and stoop regularly.
• Pushed, pulled, or lifted more than 25 pounds occasionally.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Some assignments may require additional qualifications and skills.
• For Stockroom shifts: regularly push, pull, and lift more than 20 pounds.

None

This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive or all‑inclusive listing, and contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Mid‑Senior level

Full‑time

Management and Manufacturing