Intake Coordinator

Job Location:

KT-Johnson City Corps - Johnson City, TN 37604, Job Category:
Case Management, Schedule/

Hours:

We are hiring a morning intake coordinator and an evening intake coordinator. This is part time, seasonal. The capacity to work on-call (morning or evening) shifts is essential. Pay from $15.15 an hour

A structured schedule with flexibility includes the possibility of morning shifts, 6 am – 8:30 am, and evening shifts 5:30 pm – 9 pm and 5:30 pm – 12 am, based on weather conditions and shelter needs.

• Conducts intakes, bag checks, storage of medicines and prohibited weapons, communicates with community partner agencies regarding intake status, ensures the successful set-up of overflow facilities as needed, communicates and cooperates well with volunteers and staff.
• Records any unique situations occurring on assigned shifts. Completes incident reports as needed. Calls for advice and assistance to the overnight on-call staff person, if the staff on-site would benefit from support.
• Answers the phone professionally, providing information from the SA script and refraining from engaging in conversation, speculation and opinion-sharing.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to respond to emergencies quickly and calmly while maintaining control and initiating proper corrective action.
• Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.
• Limited physical effort is required for walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

• Work is performed in a housing shelter where physical discomforts may be associated with temperature variations, odors, violence, noise, disease, and/or dust under mildly unsafe and uncomfortable conditions.

• High school diploma or G.E.D.
• One year experience performing security or social service work preferred,
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

• Valid Driver’s License Required

Equal Opportunity

Employer:

Veterans | Disabled