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IT Support Technical Support

Senior Desktop Support Analyst Tier 2 - Onsite IT Expert

Job in Johnston, Polk County, Iowa, 50131, USA
Listing for: Jobs via Dice
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A technology services company is seeking a skilled Desktop Support Analyst Tier 2 to provide onsite technical support in Johnston, Iowa. You will be responsible for troubleshooting hardware and software issues, managing support tickets, and preparing devices for onboarding. The ideal candidate will have at least 5 years of experience in a similar role, strong customer service skills, and proficiency with tools related to desktop support and device management.

Benefits include medical, dental, and a 401(k) plan.
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Position Requirements
10+ Years work experience
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