Estate Servicing Concierge - White-Glove Banking

A banking institution in Johnston, RI, seeks a Servicing Operations Estate Specialist to provide empathetic customer support during sensitive situations. This role involves fielding calls and chats, assisting with account inquiries, and ensuring compliance with regulations. Candidates should possess strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. A high school diploma is required, with an Associate degree preferred, and familiarity with Microsoft Office tools is a plus.

This role focuses on providing a high-quality experience for customers and their families.
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