Fraud & Claims Call Monitoring Specialist
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Banking & Finance
Citizens is seeking a Fraud & Claims Call Monitoring Analyst in a hybrid role based in Johnston, RI. You will independently perform call monitoring across the fraud and claims center, ensuring accuracy, compliance and timely customer interactions.
You will document exceptions clearly and apply procedures to maintain quality and risk control. Qualified candidates have 2+ years in fraud operations, strong communication, analytical, and MS Office skills, and the ability to multi-task in a
This role, Fraud & Claims Call Monitoring Specialist at Citizens, could be your next opportunity.
The following opportunity is for a Fraud & Claims Call Monitoring Specialist with Citizens.
Our team is growing, and we are hiring a Fraud & Claims Call Monitoring Specialist in Johnston, RI, United States.
This opportunity is for the Fraud & Claims Call Monitoring Specialist role at Citizens.
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