Senior Servicing Ops Specialist - Customer-Centric
Listed on 2026-10-11
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Finance & Banking
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Customer Service/HelpDesk
Citizens is seeking a Servicing Ops Sr Specialist on-site at our Johnston, RI office. The role focuses on reviewing and fulfilling customer servicing requests across the loan/l korte of credit life cycle, with emphasis on accuracy and customer-first service.
Responsibilities include meeting SLAs, collaborating across teams, maintaining strong controls, and identifying opportunities to improve processes and risk mitigation while delivering a consistent, high-quality customer experience.
This position is for the Senior Servicing Ops Specialist
- Customer-Centric Support role at Citizens.
This opportunity is for the Senior Servicing Ops Specialist
- Customer-Centric Support role at Citizens.
We are seeking a motivated Senior Servicing Ops Specialist
- Customer-Centric Support to join Citizens in Johnston, RI, United States.
Consider building your career as a Senior Servicing Ops Specialist
- Customer-Centric Support at Citizens.
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