Release of Information Specialist
Listed on 2026-10-20
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Healthcare
Medical Records, Health Informatics, Healthcare Administration, Healthcare Compliance
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Release of Information SpecialistFULL TIME Admin Support Worker Johnston, RI, US
5 days ago Requisition
Release of Information Specialist
Full-time | 40 Hours
Johnston, RI
GENERAL RESPONSIBILITY :
The Release of Information Specialists retrieves and processes all medical records request for Government Agencies, State Agencies, Insurance Companies, Court Order Subpoenas, Attorney, Providers, Disability Services, Workman’s Compensation, Social Security Administration, and other requestors and internal projects as needed ensuring accuracy while providing customers with the highest quality product and customer service. Disclose health information in compliance with Rhode Island Laws, Federal Public Health Laws and HIPAA Privacy Regulations.
Assist Director of Health Information Management in the various duties associated with Health Information. Monitors and ensures compliance, privacy, and information management aligns with overall organizational goals.
REQUIRED QUALIFICATIONS :
- Associate Degree in Health Information Management or related field.
- RHIT credential preferred.
- Working knowledge of Next Gen Products (PM, EHR, etc.) preferred
- Minimum of 2 years’ experience with medical records procedures and/or electronic medical records.
- Knowledge of Release of Information processes.
- Knowledge of HIPAA privacy and security regulations, confidentiality, associated federal and state laws, access, release of information practices, and record retention.
- Knowledge of computers and electronic medical records.
- Experience with Microsoft office products.
- Experience with medical terminology.
SIGNIFICANT JOB RESPONSIBILITIES :
- Receives requests through various forms, including but not limited to US mail, email, electronic request, or written requests brought in by the requestor, facsimile, other hospitals and healthcare facilities.
- Reviews the quality and legitimacy of each request and determines if information can be released.
- Maintains working knowledge of state statutes on authorization requirements and related fees for copies and/or viewing.
- Analyzes requests for medical information, abstracts pertinent portions of medical records, mail, e-faxing, send/or released in accordance with organizations policy and procedure to safeguard patient confidentiality.
- Releases behavioral health, drug/alcohol abuse and other restricted information in accordance with release of information policies, procedures, and state statutes.
- Responsible for scanning documents into appropriate patient medical records as well as requesting medical records for future patient appointments.
- Receive subpoenas and verify for validity. Responds to court orders as required by law to release sensitive or protected information. Prepare and certify copies of medical record for subpoenas, depositions, court orders and attorneys.
- Track and monitor the entire release of information process until the requested medical records are received including faxing of medical requests to providers, hospitals, and other health care facilities.
- Enters and logs all request into personal health information (PHI) log in Next Gen to track access to and release of (PHI).
- Process invoices and payment for medical record requests for attorneys, insurance companies, patients, etc.
- Answer and handle all incoming phone call requests pertaining to release of information. Provide timely follow-up to requestors as needed.
- Responsible for handling all incoming mail/facsimiles requests and distributing mail to appropriate staff in a timely manner.
- Responsible for completing medical record audit requests from insurers.
- Provides coverage for…
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