Senior Major Incident Manager – ITIL​/ITSM Leader

A financial institution is seeking a Major Incident Manager to lead incident resolution efforts, ensuring effective coordination during critical IT incidents. This role requires strong ITIL knowledge, leadership, and communication skills along with a proven track record in managing incidents within enterprise-scale environments. Responsibilities include orchestrating communication, facilitating post-incident reviews, and driving improvements in incident management processes. The position offers competitive compensation of $140,000 - $210,000 annually, alongside various professional growth opportunities.
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