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IT Project Manager IT Support

Senior Major Incident Manager - ITSM Excellence

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Citizens
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Job Description & How to Apply Below
A well-established financial services company is looking for a Major Incident Manager to lead their IT Service Management team. This role involves managing high-impact incidents, providing clear communication, and continuous improvement of incident management processes. Candidates should have a Bachelor’s in IT or related fields, ITIL certification, and at least five years of experience in incident management. The position offers competitive salary and benefits, focusing on strategic decision-making and professional development.
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Position Requirements
10+ Years work experience
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