Communications Consultant

Change Communications Consultant

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The Project, Process and Change Team is seeking a Change Communications Consultant. This position reports to the Head of Project, Process and Change Practices and specializes in managing communication strategies for large-scale transformational initiatives. The role involves developing and executing communications to support strategic efforts that will result in significant business process and technology changes across the enterprise.

Commutable distance to Johnston, RI

Pay rate: $45-50/hr

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

• Strategic Communications Planning and Execution: develop and implement a stakeholder engagement strategy; develop and manage an integrated strategic communication plan to support Enterprise Transformation initiatives, coordinating with key partners.
• Partner with internal stakeholders to identify communication and change management needs.
• Write, design, develop, and execute tactical and strategic internal and external communications, including PowerPoint presentations, leadership talking points, website copy, articles, video scripts and basic video editing/creation that adhere to brand and company standards.
• Manage content and reviews for the internal microsites, ensuring accuracy and relevance.
• Communication Design, Consultation and Asset Management: build compelling PowerPoint presentations and other visual aids; manage a central repository of communication assets in MS TEAMS, SharePoint or other defined source.
• Consult and guide teams on best practices related to processes, platforms, tools, nomenclature, messaging, language, tone, and tactics.
• Audience Engagement and Feedback: gauge audience saturation and adjust communication approaches; develop innovative communication approaches and tactics that drive audience engagement and adoption.
• Work closely with the Project and Change Management Lead, key stakeholders, and subject matter experts to develop and refine communications.
• Performance Measurement and Continuous Improvement: track and report change communication KPIs and metrics; conduct research; continuously measure and report success using analytics to drive improvements.

• Minimum 5-7 years of experience developing strategic and tactical internal communications.
• Demonstrated competence in conceptualizing and designing creative PowerPoint presentations and visual aids.
• History of developing SharePoint pages and managing microsite content.
• Experience developing communications leveraging Salesforce Marketing Cloud or another similar platform.
• Experience supporting large corporate and technology transformations.
• Experience with script, video and persona development.
• Experience working in a complex business environment with highly technical content.
• Excellent written and oral communication skills with experience creating content for all organizational levels.
• Excellent design and copywriting skills, proficiency in Adobe InDesign software.
• Proven ability to build and manage comprehensive communication plans from start to finish using project management tools.
• Experience with insurance industry, global audiences and claims is a plus.

• Outstanding verbal and written communication skills.
• Excellent creative deck-building/PowerPoint skills.
• Accuracy and strong attention to detail.
• Effective at navigating ambiguity to deliver results.
• Effective at prioritizing and working in a fast-paced, collaborative, and service-oriented environment with quick turnaround times.
• Strong presence, communication, and listening skills with ability to engage effectively in one-on-one and large group settings.
• Quick learner with a flexible, adaptive, and creative mindset.

Senior level:
Mid-Senior level

Employment type:

Full-time

Job function:
Marketing, Public Relations, and Writing/Editing

Industries:
So…