Senior Amazon Connect Architect: IVR, AI & CRM
Listed on 2026-11-05
-
IT/Tech
CRM Systems & Management, IT Consultant, Cloud Computing: Infrastructure & Operations
Tata Consultancy Services in the United States is seeking a senior AWS/Contact Center Architect to lead Amazon Connect implementations for voice, chat, and IVR. You will shape enterprise solutions and drive modernization in collaboration with business and tech teams.
Applicants should have deep Amazon Connect expertise, extensive AWS service knowledge, and proven experience integrating CRM platforms. This role demands security and compliance focus across multi-channel contact center environments.
The Senior Amazon Connect Architect: IVR, AI & CRM role at Tata Consultancy Services is now open for applications in Johnston, RI, United States.
Are you ready to take on the Senior Amazon Connect Architect: IVR, AI & CRM role at Tata Consultancy Services?
We would love to welcome a new Senior Amazon Connect Architect: IVR, AI & CRM to our organisation in Johnston, RI, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).