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Head of Deposits Product Development

Job in Johnston, Providence County, Rhode Island, 02919, USA
Listing for: Citizens Bank
Full Time position
Listed on 2026-10-22
Job specializations:
  • Management
    Change Management, Corporate Strategy, Project & Program Management, Operations Management
  • Business
    Change Management, Corporate Strategy, Operations Management
Salary/Wage Range or Industry Benchmark: 210000 - 256000 USD Yearly USD 210000.00 256000.00 YEAR
Job Description & How to Apply Below
Description Job Overview

The Head of Deposits Product Development is a critical leadership role responsible for driving the strategic development, management, modernization, and innovation of the bank's consumer deposit product portfolio. This role leads product strategy while serving as a key business leader in the convergence and transformation of deposit platforms, ensuring product, operational, and technology capabilities are aligned to support future growth, operational excellence, and an industry-leading customer experience.

The successful candidate will lead cross-functional teams to deliver innovative product solutions, core modernization initiatives, and enterprise-wide deposit transformation programs that differentiate the bank in a competitive landscape.

Key Responsibilities Deposit Core Convergence and Platform Modernization
  • Lead the strategic alignment and convergence of deposit products, processes, and servicing capabilities across core banking platforms to create a unified customer and operational experience.
  • Partner with Technology, Operations, Digital, Enterprise Architecture, and Transformation teams to define and execute deposit core modernization and conversion initiatives.
  • Drive product rationalization, standardization, and simplification efforts during mergers, acquisitions, system integrations, and core platform transformations.
  • Ensure deposit product capabilities, pricing structures, disclosures, servicing workflows, and operational processes are aligned across legacy and target-state platforms.
  • Establish and maintain a strategic roadmap for deposit platform evolution, balancing customer experience, operational efficiency, regulatory requirements, and business growth objectives.
  • Lead business requirements definition, prioritization, and acceptance criteria for deposit system enhancements, conversions, and platform migration activities.
  • Identify opportunities to leverage modern core capabilities, APIs, real-time processing, and fintech integrations to enhance deposit product offerings and accelerate speed to market.
  • Partner with Risk, Compliance, and Legal teams to ensure successful execution of deposit transformation initiatives while maintaining regulatory compliance and operational resilience.
  • Define and monitor key performance indicators related to platform conversion readiness, product migration success, customer retention, operational efficiency, and post-conversion performance.
  • Serve as the business executive sponsor for enterprise deposit transformation programs, ensuring alignment between product strategy, customer outcomes, and technology investments.
Strategic Vision and Leadership
  • Develop recommendations for distinctive, comprehensive banking product development strategy aligned with the organization’s vision and growth objectives.
  • Lead the design and execution of innovative products that meet evolving customer and market needs; oversee the development lifecycle of new and existing products.
  • Stay ahead of industry trends, competitive movements, and emerging technologies to maintain a competitive edge; identify cutting edge digital and fintech solutions to improve distinction and customer experience.
  • Enhance and revamp the existing product suite to maximize profitability and customer engagement.
  • Define and track KPIs to measure product success, including revenue growth, customer adoption, and operational efficiency.
Team and Stakeholder Collaboration
  • Presents with excellent verbal and written skills. Shares relevant knowledge and information and listens to understand others.
  • Gains support and commitment from others through being diplomatic and using tact to achieve outcomes. Persuades and impacts the thoughts and actions of others. Gains support for ideas, proposals,…
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