Customer Service Associate

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$15.00/hr - $17.50/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.
• Share customer service best practices with all team members, including interpersonal habits and Walgreens service traits.
• Recommend items for sale to customers, including trade‑ups and companion items.
• Process voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised, take inventory, maintain records, check in and price merchandise as required.
• Implement company asset‑protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products.
• Construct and maintain displays, including promotional and seasonal structures, and complete resets as directed.
• Assist with separation of food items and product placement according to policies.
• Use store systems and equipment effectively.
• Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive selling of promotional photo products.
• Assume web‑pickup responsibilities: monitor orders in Picture Care Plus, pick items, and deliver orders to customers.
• Assist with exterior and interior maintenance to ensure a clean, neat, orderly store condition.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Attend training and complete PPLs requested by manager or assigned by corporate.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer fluency in English (Except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider the employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please   If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser

Salary Range: $15 - $17.5 / Hourly