Membership Sales Manager

Bowfield Hotel & Spa is more than a health club — it’s a thriving community where our members feel supported, motivated, and h an ever-growing membership base and an exciting period of development ahead, we’re looking for a passionate and performance-driven Membership Sales Manager to lead our sales strategy and deliver an exceptional member experience from first contact through long-term retention.

As our Membership Sales Manager, you’ll be the driving force behind membership growth and engagement. Your role will include:

• Lead on all membership sales activity to consistently achieve monthly and annual targets.
• Develop and deliver a proactive sales plan, including campaigns, outreach and events.
• Convert enquiries through tours, consultations and excellent relationship building.
• Build partnerships in the local community to increase brand awareness and new member acquisition.

• Ensure every enquiry, tour and onboarding journey feels personal, welcoming and aligned with the Bowfield experience.
• Monitor member feedback and retention data, introducing improvements where needed.
• Create a sense of community by supporting on-club events, challenges and initiatives.

• Lead, motivate and develop the membership team to deliver excellence in service and performance.
• Produce accurate reports to track sales performance, forecasting and KPIs.
• Collaborate closely with the Health Club Manager, fitness team, spa and hotel departments to support an integrated guest and member experience.

• Proven experience in a membership, sales or business development role – ideally within leisure, fitness, hospitality or service industries.
• A natural salesperson who is confident, personable and driven by results.
• Strong leadership ability with experience motivating teams to success.
• Excellent communication skills and a passion for cultivating long-term relationships.
• Highly organised, commercially minded and comfortable analysing performance data.
• Someone who thrives in a fast-paced, people-focused environment.

• Competitive salary & profit share scheme.
• Complimentary health club membership.
• Discounts across Manorview hotels, restaurants, and spa.
• Full training and ongoing development.