Park Assistant Manager

Park Assistant Manager

Apply to the role at Kids Empire
.

As a Park Assistant Manager, you oversee daily operations, ensuring a safe and enjoyable experience for visitors. Responsibilities include supervising staff, implementing procedures, maintaining service standards, and acting as the main contact for guests.

• Attend to guests quickly, greet them and create a welcoming atmosphere.
• Supervise employees to ensure they perform duties satisfactorily and reach production goals.
• Assist the Park Manager with training, development, and auditing.
• Foster a positive, collaborative work environment among staff.
• Audit schedules and obtain approval from the Park Manager as needed.
• Open and close the park using keys or a code.
• Communicate guest or employee issues to the Park Manager.
• Run the check‑in process, having guests sign liability waivers and provide contact information via an iPad.
• Operate the front cash counter, processing cash and card payments, providing exact change, and recording transactions.
• Process billing transactions accurately on the POS.
• Organize food storage (drinks, snacks, chips, ice cream) and maintain inventory, ordering as needed from vendors.
• Walk the floor to monitor safety hazards and ensure guests follow park rules.
• Clean restrooms, sanitize structures, tables, chairs, and playground equipment.
• Schedule and coordinate family events and ensure efficient operation.
• Perform other duties as assigned.

• Stand, walk, bend, twist constantly.
• Perform frequent bilateral hand movements.
• Require good finger dexterity.
• Work in noisy environments caused by children and music.
• Tolerate hectic, busy conditions during peak hours.
• Operate in tight spaces and be comfortable with heights.

• High school diploma or equivalent.
• Work weekends and holidays.
• Ability to work with children.
• Operate an iPad.
• Strong communication, customer service, and conflict resolution skills.
• Leadership skills.
• Strong organizational skills.
• Effective decision‑making in a fast‑paced environment.
• Prioritize guest satisfaction and continuously improve services.
• Commitment to safety and emergency preparedness.
• Work independently.
• Read and write in English.