Sales Associate

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We are a young‑at‑heart, fast‑growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered right to your door, allowing our customers to live the life they want.

Our Designed for Life mission started with Sacs, a seat that is much better than a classic beanbag, made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud‑like comfort. From there we expanded to Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown since our Sacs days, but our goal remains the same – to create truly adaptable, comfortable furniture that can be with you for life.

At Lovesac we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to excel within our industry and make a meaningful impact on the world. Above all else, we’re driven by love and are dedicated to promoting love and happiness in all aspects of our work.

It’s about success, but it’s also about making a positive impact on everyone we touch.

As a Full‑Time Lovesac Sales Associate, you will create a welcoming and engaging in‑store experience and help our customers design our products to fit their style and space. If you are passionate about building relationships, dedicated to making every customer experience extraordinary, and love influencing your peers to do the same – join our Lovesac Retail Team!

• Act as a role model on the team by consistently engaging with customers and demonstrating sales techniques and customer service standards to build brand loyalty.
• Lead by example through exceptional client engagement, proactive selling, and a commitment to achieving sales goals while fostering a positive team environment.
• Guide the customer from first interest to purchase, focusing on managing quotes, closing the sale, and maintaining relationships.
• Collaborate with team members to review open customer quotes, follow up with customers to drive conversion while ensuring a seamless sales experience.
• Champion new company initiatives (products, promotions) to drive adoption, engagement, and sales performance.
• Consistently achieve personal sales goals and KPIs while inspiring and influencing others to reach their own goals through collaboration, motivation, and leading by example.
• Demonstrate a strong understanding of product knowledge, effectively demo, assist, and educate customers.
• Proactively conduct and model effective customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Support store operations including opening & closing the store, inventory, exchanges, marketing, promotions, and ensuring they meet company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Assist Store Management with additional responsibilities that include service or operation functions.
• Perform other duties as assigned by Management.

• Core Values:
  Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
• Table‑Stakes Values:
  Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric

• Builds Customer Centricity
• Drives Remark‑able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

• 18 years of age or older.
• High‑School Diploma or equivalent.
• Minimum of 2 years’ experience in retail sales or customer service.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to…