Asset Protection Lead

Asset Protection Lead - Full-Time

Join to apply for the Asset Protection Lead - Full-Time role at Scheels.

Do you love sports, fitness, fashion, or the outdoors? Scheels can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry—delivering the best retail experience in the USA. We offer the largest selection of sports brands in America, world‑class brands, special attractions, and unmatched customer service.

This candidate must be at least 18 years of age.

• Conduct floor walks to observe and coach the Asset Protection team on processes, efficiencies, and potential liabilities.
• Communicate with leadership regarding encounters and investigations.
• Advise floor associates on best practices to mitigate potential hazards to customers and associates.
• Review all stops made by the Asset Protection team, including nightly code‑out procedures.
• Maintain a professional relationship with local authorities and law enforcement agencies.
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats.
• Prepare and submit clear activity reports each day.
• Assist leadership with cash handling and transfers.
• Observe customers and associates for potential acts of theft or fraud.
• Conduct preliminary investigations, audits, and security surveys and document the findings.
• Conduct initial accident investigations of customers and associates.
• Monitor video via CCTV and conduct on‑site interviews.
• Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores.
• Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts.
• Examine and properly tag property brought into the stores, including personal property, equipment for service, and firearms.
• Watch facilities and parking areas on foot; direct traffic during special events or heavy customer traffic, while enforcing parking regulations.
• Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility.
• Help customers and staff with vehicle break‑downs and lock‑outs and retrieve shopping carts from parking areas.
• React as necessary and assist in handling any situations—shoplifting, medical emergencies, and inclement weather.

• Genuinely and consistently treat co‑workers, customers, and business partners as the most important people, including eye contact, a smile, and a genuine “Thank you.”
• Approach daily tasks, projects, and follow‑up communication with energy and a sense of urgency.
• Cultivate a deep desire to become a knowledge expert in the role, applying knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels.
• Arrive to work and meetings 10 minutes early.
• Show a genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Demonstrate consistency in listening, learning, applying knowledge, and accepting critical feedback.
• Adapt to a changing work environment.
• Apply basic math, grammar, punctuation, and spelling concepts.
• Meet Scheels dress and grooming expectations to support a professional, clean, and welcoming environment.
• Demonstrate pride and ownership of work while meeting expected deadlines.
• Associate’s degree in Criminal Justice, Occupational Safety, or a related field preferred; and/or 2‑3 years of experience.
• Experience in leading associates at a high level.
• Preference for candidates with prior Loss Prevention (2‑3 years) and/or Scheels leadership experience.
• Proven track record of strong communication and organization skills.
• Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum, pepper spray) foam deployment.

Ability to work nights, weekends, holidays, and/or early morning hours based on business needs.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Exerting up to 100 pounds of force occasionally, up to 50 pounds of force…