Front End Lead

At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, a teammate discount, and competitive pay & benefits!

Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>

E service and our Hospitality 4.

The Lead Cashier is a friendly, enthusiastic person who enjoys leading our front end teammates. This role is responsible for a wide variety of complex tasks within the company. The Lead Cashier helps the front end run as efficiently as possible by providing courteous, accurate, and speedy attention to guests; by training and supervising cashiers and carryout’s; and by maintaining safety and security standards at all times.

Must be able to perform duties with or without reasonable accommodation.

• Consistently demonstrate the Woods Supermarket D>
  
  E service and Hospitality 4
• Provides a safe environment for teammates, guests, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order.
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
• To greet and thank guests, respond to their questions/requests/complaints, and explain store policies in a courteous manner.
• To anticipate traffic and call for front end help as needed to maintain high level of guest service.
• To supervise the checkout of guests by cashiers and carryout’s, and the cleaning, blocking and work performed by front end employees by monitoring how their scheduled hours are spent, and by monitoring breaks and lunches.
• To continually train cashiers, carry outs, service desk and cash office clerks by coverage of focus items, cashier problem logs, and one-on-one teaching and supervision.
• To constantly be alert to external and internal security issues, and to implement prevention of security problems through strict enforcement of all company security policies and procedures.
• To assure the safety of self, guests, and employees at all times by strict enforcement of all company safety policies and procedures.
• Other duties as assigned.
• Grocery store setting. Inside work with variations in heat/cold/dust/humidity caused by the opening of store entrance doors. Some outside work required as needed.

• You must be 18 years of age or older to be employed for this role at Woods Supermarket
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous guest service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of store teammates
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide teammate performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to…