Mail & Print Services Associate

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Provide customer-facing mail, print, and copy services in a campus environment. This role supports inbound and outbound USPS mail processing, walk-up customer service, and document production services for faculty, staff, and students. The position requires strong customer service skills, attention to detail, and the ability to perform physical tasks including prolonged walking and lifting. This is a temporary assignment covering a leave of absence, with an anticipated duration of 2–4 months.

• Process inbound and outbound USPS mail accurately and efficiently

• Perform mail delivery and pickup along walking routes across campus and within campus buildings

• Provide walk-up customer service support to faculty, staff, and students

• Assist customers with mail, copy, and basic print service requests

• Operate mail processing equipment, copiers, printers, and finishing equipment

• Support print production tasks including printing, copying, scanning, and basic finishing

• Ensure accurate sorting, distribution, and timely delivery of mail and packages

• Maintain attention to detail while handling confidential and time-sensitive materials

• Follow established procedures and take direction from supervisors

• Work collaboratively as part of a team to meet daily service needs

• Maintain a clean, organized, and professional service center environment

• High School Diploma or GED required

• 1–2 years of customer-facing experience or equivalent work experience

• Experience in retail or restaurant environments strongly preferred

• Previous mailroom, print, or copy center experience is a plus

• Valid driver’s license and required auto insurance may be needed per Ricoh policy

• Strong customer service and interpersonal communication skills

• Ability to interact professionally with diverse populations

• Good PC and basic computer skills

• Strong organizational skills with the ability to prioritize tasks

• Basic math and filing skills

Ability to operate office machines and technical equipment

• Self-motivated, dependable, and detail-oriented

• Team player with the ability to follow instructions

• Work performed in an office and campus environment

• Requires prolonged standing and walking between buildings

• Ability to lift and carry items weighing up to 50–55 lbs

• Ability to push or pull equipment on wheels when required

• Moderate dexterity using hand tools, keyboards, calculators, and office equipment

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.