Mailroom Clerk

Mailroom Associate / Mailroom Clerk / Senior On‑Site Service Specialist

Location: Joliet, IL 60435 – ONSITE

Pay Rate: $17.50 per hour

Shift: 9:00 AM – 6:00 PM

Dress Code: Business Casual

Interview Type: Onsite interview with Site Manager

Parking: Free street parking available

COVID Requirements: None

This position supports inbound and outbound mail processing, campus mail delivery, and walk‑up customer service at a mail and print center. The role involves prolonged standing, walking across campus, lifting up to 50 lbs, and operating mail and copy equipment.

• Process and deliver USPS mail across campus buildings
• Handle incoming and outgoing accountable mail (UPS, Fed Ex, etc.)
• Greet and assist faculty, staff, and students at the service counter
• Support print and copy requests (printing, copying, finishing, binding, etc.)
• Operate production copiers, mail machines, and finishing equipment (training provided)
• Monitor equipment functionality and report issues as needed
• Maintain logs, records, and inventories
• Deliver completed jobs to designated campus locations
• Assist with shipping, receiving, filing, and basic administrative tasks
• Perform physical duties including standing, walking, bending, and lifting up to 50 lbs

• Customer‑facing customer service experience required (Retail or restaurant background is a strong fit)
• High school diploma or GED
• 1–2 years of related work experience (or equivalent)
• Strong attention to detail and organizational skills
• Good communication and interpersonal skills
• Basic PC and office equipment skills
• Team player who can follow direction and work independently
• Ability to manage the physical demands of the role
• Experience in a mailroom or print/copy environment is a plus but not required

• Office/campus environment
• Long periods of standing and walking between buildings
• Moderate physical activity including lifting, pushing, and pulling equipment
• Use of copiers, bindery tools, postage meters, PCs, and mail systems

Entry level

Full‑time

Other

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