Library Assistant II

Library Assistant II

Tarver Library

General University

Macon, GA 31207

(Other locations that this position could be based)

Mercer University is searching for a Library Assistant II on the Macon, Georgia campus.

Provides front line circulation service working in a team-based environment under the remote daily guidance of the Circulation Manager. Routine tasks include:

• Operating a web-based circulation system, providing reserve services, opening and closing the library building, assisting with training and supervising student assistants, shelving materials, and monitoring patron and building security during assigned hours.
• This position works consistent evening shifts (until 10pm) and Saturday shifts.

• High School Diploma or GED
• Foundational knowledge of Microsoft products such as Word, Excel, Outlook
• Minimum 1 year of library experience or direct customer service experience.

• Knows how to communicate and interact effectively with patrons and colleagues in person, electronically, and via the telephone to provide quality customer service.
• Knows how to operate and troubleshoot office equipment, including photocopiers and microform reader/printers, computers, printers in order to assist patrons and ensure they are working efficiently.
• Knows how to use Microsoft Word and Excel to maintain records and prepare reports.
• Knows how to use web editing software in order to create, modify, and publish web content.
• Knows how to use the integrated library system to circulate materials, prepare notices, place holds and/or recalls, conduct basic processing, and obtain statistical data.
• Ability to schedule, train, and supervise student assistants and evaluate their work to ensure effective workflow.
• Ability to move boxes and materials of up to 30 pounds in order to shelve and or move library materials with or without reasonable accommodation.
• Ability to produce accurate work, ability to organize work, and ability to set and adjust priorities.
• Ability to push fully loaded book trucks, and ability to reach and bend to shelve library materials with or without reasonable accommodation.
• Ability to use independent judgment to make appropriate decisions.
• Ability to work as part of a team and to work cooperatively and creatively with colleagues to maintain a positive work environment.

• Education:
  
  Bachelor’s degree, or an equivalent combination of education and appropriate library work experience.
• Software:
  Alma / Ex-Libris (Library Management System)
• Experience, Knowledge, Skills, and Abilities:
  Up to one year of library experience, with preference for academic library experience.
• Experience using an integrated library system.
• Experience with HTML or web content software, such as Plone.
• Demonstrated efficiency with Word and Excel.
• Experience troubleshooting basic computer technology problems.
• Supervisory experience.

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service.

At Mercer, we believe in the power of relationships and the importance of…