IB Admin Clerk 1st Shift

RJW Logistics Group is HIRING!

OUR PEOPLE ARE OUR FUTURE. THAT'S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees' success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program-an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here's what you can look forward to:

* Ownership Stake:
Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.

* Financial Rewards:
Enjoy the potential for increased earnings through share appreciation.

* Sense of Belonging:
Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.

* Community and

Collaboration:

Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.

* Cost:
Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit-it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Shifts + Pay:

* A Shift Sun-Wed 5am-3:30pm $19/hr

* B Shift Wed-Sat 5am-3:30pm $19/hr

Job Purpose:

To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department.

Essential Duties and Responsibilities:

* Enter customer orders and scan / index documents as required.

* Schedule the pick ups and delivery of customer loads.

* Properly document orders in computer and update customer contact information.

* Maintain communications with customers regarding changes in pick up an delivery schedules and potential service failures.

* Clearly understand goals, policies, and procedures of RJW.

* Communicate customer problems, leads, and inquiries to the appropriate personnel.

* Maintain confidentiality of company information.

* Recommend improvements and implement approved improvements.

* Update reports as required by operations manager and COO.

* Assist local dispatcher in update of Tee Cards.

* Other tasks as assigned by manager.

Additional Responsibilities:

* Positive telephone personality.

* Capable of being trained to be 'Phone Assertive'.

* Exceptional customer service skills.

* Organizational and scheduling skills.

* Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

* Basic office clerical skills.

* Must be able to type at least 40 wpm.

* 1 -- 2 years of clerical experience.

* Basic transportation / logistics experience.

Education and/or Experience

Required:

* High School Diploma or general education diploma (GED) is preferred.

Language Skills Sets:

* Must be able to communicate, read, write, and speak English.

* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Mathematical

Skills:

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine "root cause" of problem and determine corrective action.

Computer

Skills:

* To perform this job successfully, an individual must have knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.

Physical Demands:

* Must be able to occasionally lift and/or move up to 25 pounds.

* Must be able to activate phone systems utilizing keyboards and buttons.

* Must be articulate and comfortable speaking in front of others.

* Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.

* Frequently required to talk, hear, stand and walk.

* Must be able to work in excess…