Damage Prevention Manager

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Active - Full Time Regular full-time Joliet, IL, US

2 days ago Requisition

Salary Range: $87,000.00 To $95,000.00 Annually

JULIE, Inc. provides excavators and underground utility owners with a continuously improving, one-call message handling and delivery service to protecting underground utilities and the safety of people working or living near them. Located in Joliet, Illinois, JULIE, Inc. espouses quality, affordability, customer service and a conducive work environment. (JULIE: Joint Utility Locating Information for Excavators.)

JULIE, Inc. has an opening for a full time, Damage Prevention Manager (DPM). The position has numerous responsibilities that includes supporting the education focus of JULIE's mission related to protecting underground infrastructure and promoting safe excavation practices throughout Illinois; this position will cover territory in the southern part of the state. Also functions to implement public relations and educational outreach campaigns to the excavating community, members and the general public.

The DPM will coordinate and promote the use and growth of JULIE, Inc. between non-member and member utilities, facility owners/operators and excavators throughout the state. In addition, the DPM educates and promotes the use of JULIE, Inc. services to the general public and be a front-line customer service ambassador of JULIE while serving as a subject matter expert. This role is a hybrid scheduling arrangement with weekly opportunities to work remotely.

JULIE offers a competitive starting pay ($87,000 - $95,000/year) including a comprehensive healthcare, dental and vision benefits plan, life insurance, retirement plan, bonus opportunities, flexible work arrangements including a 9/80 work schedule, generous time off allowances, excellent training, paid holidays, wellness program and professional development opportunities.

To perform this job successfully, an employee must be able to perform each of the essential duties satisfactorily:

• 1. Remote education and awareness of JULIE's mission and services by developing and maintaining strong relationships with utility members, excavators, contractors, municipalities, locators, and other industry stakeholders while serving as a trusted resource for JULIE processes. Maintains regular contact with all appropriate stakeholder groups in order to coordinate activities and mediate disputes. Responds on a timely basis to questions, complaints and other inquiries from the JULIE Call Center, when requested.
  
  Educates stakeholders on the responsibilities under the JULIE Law.
• 2. Conducts safety presentations in small and large group settings. Plans, coordinates and represents JULIE at conferences, conventions, trade shows, fairs and meetings to inform all appropriate stakeholder groups about the operation, purpose and effectiveness of JULIE. Conducts internal and external training sessions and projects, such as Remote Ticket Entry process; changes to the JULIE Law and internal procedural changes.
• 3. Develops strong working relationships with members of the Illinois Commerce Commission One Call Enforcement, or ICC. Set up and conduct ICC One Call Enforcement Mandatory Safety Training, as needed. In addition, assists with potential members, including help with membership application process, coordination with other JULIE departments and appropriate follow-up, as needed.
• 4. Develops, implements, oversees and assists with special events and strategic partnership activities, as requested by the Sr. Director of Marketing…