CSR- In office Sales Representative

Join to apply for the CSR - In Office Sales Representative role at Fred Loya Insurance Agency.

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for potential new business.

• Computer literate with basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertiveness, and ability to provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

• High School Diploma
• Previous customer service experience is helpful

• Provide professional, courteous service to customers
• Answer questions regarding customer policies
• Accept payments and process transactions
• Identify customer needs regarding policies
• Follow up on quotes, renewals, cancellations
• Assist with marketing initiatives for new business
• Maintain a clean and organized work area
• Conduct vehicle inspections (FNOLs)
• Take vehicle pictures (physical effort required)
• Handle bank deposits
• Full-time position
• Other duties as assigned

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industry: Insurance