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Overview

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #59 on Engineering News-Record’s list of the Top 500 Design Firms.

The Content Development Specialist will be responsible for maintaining and coordinating development of accurate training content within a Chrome-based Digital Adoption Platform. This is a part time opportunity.

• Create and maintain training/onboarding content, task lists, instruction flows and user guides in collaborative efforts with Subject Matter Expert (SME).
• Assess training needs through built-in extension analytics, surveys, interviews, and communication with managers, instructors, and customer representatives.
• Create, organize, plan, and present various forms of training content, developed in the Digital Adoption Platform.
• Organize training procedure manuals, guides, course materials including videos.
• Maintain records of training activities, attendance and completion, and ongoing training requirements.
• Work with stakeholders and SMEs to determine additional training needs and resources to meet adoption goals for the platform.
• Solicit input from all stakeholders regarding matters affecting their participation, including the content and structure of trainings, to validate alignment of initiatives.

• Performs other related duties as required to support the implementation team.

• Excellent verbal and written communication skills
• Strong presentation skills
• Adept with a variety of multimedia training platforms and methods
• Ability to evaluate and research training options and alternatives
• Ability to design and implement effective training

• Required High School Diploma
• Associates degree in Human Resources, Psychology, or Instruction Design/Technology preferred
• Experience and working knowledge with Microsoft Office 365 required
• At least two years of related experience required

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

• Analytical Thinking
• Attention-to-Detail
• Client Focus
• Dependability
• Planning and Organizing/Time Management
• Integrity
• Quality Service

JMT is an Equal Opportunity Employer M/F/Disability/Vet/Sexual Orientation/Gender Identity, and we are proud to be building an inclusive and diverse workforce.