Countroom Rep; Harrah's Joliet
Listed on 2026-10-08
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Entertainment & Gaming
Customer Service Rep
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Join the action-packed world of our team, where each day is filled with excitement and responsibility! As a key player, you'll be in charge of the thrilling process of dropping and counting the money pulled right from the vibrant casino floor and other exhilarating revenue streams. Why wait any longer? Your exciting new career is just around the corner! Embrace the opportunity that awaits you!
HowYou Will Create the Extraordinary
- Performs currency drop and table games drop according to required regulatory and internal procedures.
- Counts and records table games, electronic gaming device and non-gaming drops according to procedures.
- Removes and replaces slot machine drop boxes on a regularly scheduled basis.
- Transfers drop boxes to count room.
- Makes minor repairs and maintenance of count room equipment.
- Maintains upkeep of count room.
- Notifies count room supervisor or manager of malfunctioning equipment.
Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
Works well in a team environment to promote atmosphere of unity and trust.
Adheres to all department and company policies and procedures.
- Performs all related duties as assigned.
- Maintains full compliance with all regulatory requirements.
High school diploma required or equivalent required.
Adding machine knowledge and computer terminal operation helpful.
Must be able to work very early mornings, holidays, and weekends.
JOB DEMANDS:
Frequently lifts and/or carries objects up to 50 pounds.
Position requires 90% standing, 10% walking.
Requires frequent stooping and reaching overhead; very frequent bending, pushing, twisting and kneeling.
Must be able to work in a fast paced, stressful environment.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
Must be able to respond to touch, speech, aural and visual cues.
- $17.00 per hour
- Employment:
Full Time
Benefits Package:
- Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
- Life and Disability Insurance to provide financial security in unexpected situations
- 401(k) retirement plan to help you save for the future.
- Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
Education Assistance program to support your professional development and continuous learning
Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
Day Shift:
- 3:30 AM – 12:30 PP
- Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a…
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