Front Desk & Guest Experience Agent
Listed on 2026-10-12
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Highgate Hotels is seeking a Front Office Agent to provide attentive, courteous service during check‑in, stay, and checkout while maximizing room revenue and occupancy. The role includes shifts from 7 a.m. to 3 p.m. and 3 p.m.
to 11 p.m. daily. Responsibilities include greeting guests, answering inquiries, handling reservations, and using the front desk system to manage Billing and reporting with a focus on accuracy and hospitality.
Our group is growing, and we are hiring a Front Desk & Guest Experience Agent in Joliet, IL, United States.
The Front Desk & Guest Experience Agent position in the Other field is open for applications.
We have an opening for a Front Desk & Guest Experience Agent in Joliet, IL, United States within Other.
This role, Front Desk & Guest Experience Agent at Highgate, could be your next move.
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