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ServiceNow CSM Solution Consultant/Architect – Technical & Presales
Job in
Joliet, Will County, Illinois, 60431, USA
Listed on 2026-11-01
Listing for:
Tranzeal Incorporated
Full Time
position Listed on 2026-11-01
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
We’re Hiring:
Service Now CSM Solution Consultant /Architect – Technical & Presales Working Mode:
Remote | Must be open to travel as needed based on client requirements.
We’re looking for a Service Now professional who combines strong hands‑on technical and functional expertise with presales and solutioning experience.
Key Requirements:- Hands‑on experience implementing and architecting Service Now Customer Service Management (CSM).
- Strong understanding of CSM workflows, case management, and customer service processes.
- Experience with Service Now integrations, platform architecture, and solution design.
- Experience in requirements gathering, discovery sessions, demos, and solution presentations.
- Ability to translate business needs into scalable technical and functional solutions.
- Previous presales, solution consulting, or solution architecture experience.
Someone who can contribute to both hands‑on CSM implementation and presales/solutioning activities.
We are seeking a motivated Service Now CSM Solution Consultant /Architect – Technical & Presales to join Tranzeal Incorporated in IL, United States.
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