Inventory Clerk

RJW Logistics Group is hiring! Dedicated to hiring and developing talent who want to make an impact and be part of an industry‑leading organization. We are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. As a co‑owner, you will enjoy an ownership stake, potential for increased earnings through share appreciation, a deeper sense of belonging, and a supportive community of like‑minded individuals. You will receive shares yearly based on salary, at no cost to you.

• 401(k) matching
• Medical/Dental/Vision insurance
• Employee discount
• Flexible spending account
• Health savings account
• Paid time off
• Sick days
• Long‑term disability insurance
• Short‑term disability insurance
• Accidental insurance
• Critical illness insurance
• Disability insurance

To accept and schedule customer orders to ensure customer satisfaction and provide administrative support as required by personnel working in the Transport Operations Department.

• Enter customer orders and scan/index documents as required.
• Schedule the pick‑ups and delivery of customer loads.
• Properly document orders in computer and update customer contact information.
• Maintain communications with customers regarding changes in pick‑up and delivery schedules and potential service failures.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.
• Assist local dispatcher in update of tee cards.
• Other tasks as assigned by manager.

• Positive telephone personality.
• Capable of being trained to be ‘phone assertive’.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1–2 years of clerical experience.
• Basic transportation/logistics experience.

High School Diploma or general education diploma (GED) is preferred.

• Must be able to communicate, read, write, and speak English.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, and customers.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret various instructions furnished in written, oral, diagram, or schedule form; ability to determine root cause of problem and determine corrective action.

Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work in excess of continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have…