Senior Manager Of Nursing Workforce Operations

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

This position is exempt from Career Service under the CCH Personnel Rules.

JOHN H. STROGER

NURSING ADMINISTRATION

8:30 AM- 4:30 PM

The Senior Manager of Nursing Workforce Operations is responsible for the operational management and governance of enterprise workforce systems, data integration, and processes that support staffing and labor management across Cook County Health (CCH). Serves as the primary liaison between Nursing, Human Resources (HR), Health Information Systems (HIS), and operations to ensure workforce technologies, reporting infrastructure, and workflows are efficient, standardized, and align with CCH performance objectives.

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

• Contribute to the management of CCH staff and CCH’ systemic development and success
• Discuss and develop CCH system policies and procedures
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

• Leads nursing workforce management and clinical acuity systems operations to configure, maintain, test, and optimize scheduling, staffing, and acuity platforms.
• Monitors system upgrades, integrations, troubleshooting, user access, and vendor coordination.
• Ensures workforce systems support operational workflows, staffing models, and organizational standards.
• Collaborates with HIS to develop and maintain system governance structures, workflows, and documentation.
• Leads operational oversight of nursing scheduling practices across CCH.
• Standardizes workforce management processes, staffing rules, templates, and scheduling workflows.
• Monitors staffing efficiency, productivity metrics, overtime, premium labor utilization, and staffing trends.
• Collaborates with nursing leadership to support equitable staffing distribution and workforce optimization initiatives.
• Works with leadership to support centralized staffing office initiatives and workforce operations strategy.
• Partners with nursing leaders to ensure acuity methodologies align with staffing models and patient care needs.
• Analyzes acuity and workforce data to identify operational improvement opportunities.
• Supports staffing model reviews, benchmarking, and workforce planning initiatives.
• Leads standardization…