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Case Manager; Bilingual, English​/Spanish

Job in Joliet, Will County, Illinois, 60431, USA
Listing for: Family Focus
Full Time position
Listed on 2026-10-30
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Child Development/Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Case Manager (Bilingual, English/Spanish)
Job Title:

Case Manager (Bilingual, English/Spanish)

Location:

Family Focus
- DuPage Supervisor:
Program Supervisor

Family Focus is your partner in building strong families across Chicago and Northeast Illinois! We're here to support families and their children including emergency assistance, immigration programs, child welfare services, family support services, educational programs, and more. Our goal? To help our community thrive and reach its full potential! With 11 centers around Chicagoland, we're eager to expand our reach and make an even bigger impact.

That's why we're on the lookout for passionate individuals who share our vision to join our team as we grow and serve more families. Are you ready to make a difference? We want you to be a part of our journey!

Job Title:

Case Manager (Bilingual, English/Spanish)

Location:

Family Focus
- DuPage Supervisor:
Program Supervisor

Family Focus is your partner in building strong families across Chicago and Northeast Illinois! We're here to support families and their children including emergency assistance, immigration programs, child welfare services, family support services, educational programs, and more. Our goal? To help our community thrive and reach its full potential! With 11 centers around Chicagoland, we're eager to expand our reach and make an even bigger impact.

That's why we're on the lookout for passionate individuals who share our vision to join our team as we grow and serve more families. Are you ready to make a difference? We want you to be a part of our journey!

The Case Manager is responsible for initiating and maintaining regular (at least weekly) short-term (up to 30 days) contact/support with families. The Case Manager will provide an assessment of the family for service needs and linkage to available local community resources to prevent or remedy or assist in the solution of problems that may result in neglect or abuse to a child.

This role will conduct family-centered and strength-based interventions directed at establishing a trusting relationship. Services are geared towards family reunification, maintaining, strengthening, and safeguarding families to prevent substitute care placement, the need for further involvement in the child welfare system, and ensure children's safety and well-being.

Duties include, but are not limited to:
  • Conduct initial family assessments.
  • Ensure the safety and well-being of involved children's services are being delivered.
  • Support families in resolving challenges that may increase risk to children
  • Conduct weekly home visits to support families and assess factors impacting child safety and well-being.
  • Identify, research, and regularly update community resource information to ensure referrals are relevant, accessible, and aligned with family needs.
  • Direct intervention to help reduce risk and teach strategies for avoiding risk in the future.
  • Verify families' linkage to community resources to include documentation that the family has received and connected to the resources.
  • Manage the client waitlist by triaging individuals to active caseloads based on urgency and need.
  • Deliver short-term services to support parents in maintaining safe, organized, and clean home environments.
  • Connect clients to appropriate medical services based on identified health, safety, and risk needs.
  • Provide advocacy services to families with public systems such as DHS/TANF, public schools, and others identified through family assessment.
  • Maintains records and statistics required by the agency, state, and other funding sources and makes suggestions for revision or review.
The ideal candidate will have the following education and experience:
  • Bachelor's in early childhood, social services, or related field.
  • Must write and speak fluent English/…
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