Quality Control Supervisor

Location: Joliet, IL / Memphis, TN

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services, including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.

Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data-driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership.

Our work is complex, fast-moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.

Our culture is grounded in five core values:
Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

At Odyssey, you are not just part of a company; you are part of building what comes next.

Work Model: Onsite – Warehouse Environment

Work Schedule: Approximately 40 hours per week, with overtime as scheduled

Travel Requirements: None

Supervisory Responsibilities: Yes – supervises one or more employees

Reports to: Manager, Terminal Operations

Safety Sensitive: Yes

Division: Intermodal
Pay: $24/hr

Department: Shipment Management

The Quality Control Supervisor is responsible for ensuring that metal products meet quality, safety, and reliability standards throughout shipping and receiving operations. This role oversees inspections, shipping documentation, inventory records, load configurations, and compliance with railroad loading requirements. The Quality Control Supervisor also trains and supervises the Quality Control Associate while maintaining close communication with warehouse personnel, forklift operators, drivers, and terminal management to ensure safe, accurate, and efficient operations.

We are seeking a detail-oriented and safety-conscious Quality Control Supervisor with strong communication, analytical, and organizational skills. The ideal candidate has experience in transportation, warehouse operations, or the metals industry and can oversee quality inspections, coordinate material handling, maintain accurate records, and lead daily quality control activities in a fast-paced warehouse environment.

• Inspect incoming metal products and verify that quantities, product details, destinations, and shipping documents are accurate.

• Identify, document, photograph, and report damaged materials using established inspection procedures, including the 13-point CMI receiving report.

• Coordinate with delivery drivers, shippers, consignees, and management to resolve product damage and determine appropriate corrective actions.

• Verify that materials are correctly prepared and configured for safe shipment.

• Oversee the movement of trucks delivering and picking up materials throughout the warehouse.

• Maintain accurate shipping and receiving records, container sizes, LRP numbers, warehouse shipping documentation, and daily inventory logs.

• Determine appropriate container sizes and LRP requirements before outbound shipments.

• Calculate and verify the combined weight of less-than-truckload (LTL) shipments to ensure compliance with shipping weight restrictions and determine necessary adjustments when loads exceed limits.

• Coordinate with forklift operators and warehouse personnel to ensure materials are handled, staged, and loaded correctly.

• Train, supervise, and monitor the daily performance of the Quality Control Associate.

• Ensure all outbound loads are secured according to applicable railroad standards and loading requirements.

• Communicate incidents, accidents, damages, and claims to management immediately.

• Enforce the use of required personal protective equipment (PPE), including steel-toed boots, safety vests, gloves, safety glasses, and appropriate work…