Scheduler, Customer Service​/HelpDesk

• Schedule and dispatch technician routes
• Handle service calls and last minute changes
• Communicate schedule updates across departments
• Complete efficient and accurate scheduling
• Have timely communication
• Adjust schedules quickly while maintaining service and organization
• Use computers and computer programs
• Answer phone
• Customer service

• Excellent customer service and phone etiquette skills
• Strong communication skills
• High School Diploma or equivalent
• Previous experience in dispatching, scheduling, customer service, logistics, call center
• Able to use computers, telephone, scheduling/dispatch software, printers, scanners, and other office equipment
• Able to sit and work on computer for extended periods of time

Work Schedule:

8am to 5pm Monday
- Friday

As a Scheduler, you will play an important part at Express Employment Professionals
- Cincinnati East in Jonesboro, AR, United States.

We are seeking a motivated Scheduler to join Express Employment Professionals
- Cincinnati East in Jonesboro, AR, United States.