Patient Account Rep - Sbpc Billing Office

JOB REQUIREMENTS

• Education: High school graduate is required. Minimum of one year of billing experience in a health care setting preferred. If previous experience is not available, an applicant with business training will be considered.
• Experience: Previous healthcare billing and follow‑up experience preferred. Minimum of one year of computer data entry experience required. Able to work under deadline pressure. Demonstrate knowledge of appropriate skills for communicating with all ages, especially the geriatric population.
• Physical: This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7–8 hours/day. Required to stand, walk, use fingers to handle or feel objects, tools, controls. Requires hand‑eye coordination and finger dexterity. Reach with hands and arms.
  
  Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

The patient account representative is responsible for accurate and timely collection of claims to third‑party payers and patients, coding and entering charges, posting payments, arranging payment plans, providing cost estimates and updating patient accounts. This position requires timely response to inquiries from both the payer and the patient. It involves high contact with patients, employees, physicians and other community members. The role includes occasional stress related to workload and deadline time frames.

Attendance is an essential function of this job.