IT Support Specialist- Jonesboro, AR

Overview

Arisa Health is seeking an IT Support Specialist in Jonesboro, AR. This position is full‑time, non‑exempt (hourly) and reports to the Sr. Director of Programs and Reporting.

Work hours:

Monday – Friday, 8:00 a.m. to 5:00 p.m.

• Support the IT Help Desk including Net Smart connection support
• Assist with user account management and NIAM access setup
• Troubleshoot issues related to Net Smart and My Avatar
• Complete billing corrections for non‑billable services

• Effective written and verbal communication skills
• Familiarity with Microsoft applications such as Word and Excel
• General knowledge of internet navigation, basic technical support
• The ability to work independently and as part of a team
• Previous Network Technician experience preferred

• A mission‑driven company dedicated to transforming communities one life at a time.
• A great benefits package that includes medical/dental/vision, 401(k)/Roth plan with matching, and healthcare savings accounts.
• Ongoing training throughout your employment.
• Paid time off and holidays throughout the year.
• Company‑sponsored Whole Health programs designed to recharge our teams.

Arisa Health is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well‑being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse.