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Lead Technical Support Specialist – Internet & Video

Job in Jonesboro, Craighead County, Arkansas, 72402, USA
Listing for: RITTER COMMUNICATIONS HOLDINGS, LLC
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Right fiber is a major privately held telecommunications platform formed by the Ritter Communications and Great Plains Communications merger in 2026. The organization serves 400+ communities across 20 states, delivering high-speed internet for homes and businesses.

We seek a Lead Technical Support Representative to blend hands-on support with leadership, acting as the first escalation point and SME for residential internet, voice, and video services, while driving customer satisfaction and team

The following opening is for a Lead Technical Support Specialist – Internet & Video with RITTER COMMUNICATIONS HOLDINGS, LLC.

We are currently recruiting a Lead Technical Support Specialist – Internet & Video for our team in Jonesboro, AR, United States.

This is an excellent opportunity to take on the Lead Technical Support Specialist – Internet & Video role at RITTER COMMUNICATIONS HOLDINGS, LLC.

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