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Lead Technical Support Specialist

Job in Jonesboro, Craighead County, Arkansas, 72402, USA
Listing for: Ritter Communications
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Rightfiber seeks a Lead Technical Support Representative to act as a frontline leader in our Technical Support team. The role blends hands-on technical support with leadership, serving as the first escalation point and a SME across residential internet, voice, video, and value-added services.

You will drive customer satisfaction, support team performance, and ensure operational excellence through coaching, training, and cross-functional collaboration.

The following role is for a Lead Technical Support Specialist with Ritter Communications.

As a Lead Technical Support Specialist, you will play an important part at Ritter Communications in Jonesboro, AR, United States.

We invite applications for the Lead Technical Support Specialist position located in Jonesboro, AR, United States.

The following position is for a Lead Technical Support Specialist with Ritter Communications.

Our group is growing, and we are hiring a Lead Technical Support Specialist in Jonesboro, AR, United States.

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