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Restoration Manager – Contents

Job in Jonesboro, Craighead County, Arkansas, 72402, USA
Listing for: Servpro
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 40000 USD Yearly USD 40000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Simple IRA
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Competitive compensation

Competitive benefits

Paid training

Career progression

Personal and professional development

And more!

SERVPRO of Jonesboro is hiring a Restoration Manager for its Contents Division! As the Restoration Manager – Contents, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities
  • Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
  • Negotiate with customers and/or clients for approval of restoration activities
  • Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain all communications with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including labor, equipment, vehicles, and other assets
  • Manage the customer and client experience and overall satisfaction
  • Provide priority response to potential customers, as needed.
  • Actively engage in recruiting, hiring, and training restoration teammates
Position Requirements
  • High school diploma/GED;
    Associate degree or Bachelor’s degree preferred
  • Valid driver’s license
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred
Physical Demands
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents

Pay starts at $40,000/YR based on experience.

Servpro

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