Office Operations & Service Delivery Lead
Listed on 2026-10-07
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Management
Optus, Inc. in Jonesboro, AR is seeking a Services Coordinator
- Support to monitor service performance, manage escalations, and ensure SLAs are consistently met.
The role combines operations, analytics, and leadership to support cross-functional teams and drive continuous process improvements. The successful candidate will oversee workloads, produce reports, guide staff, and handle Tier 1 support and dispatch coordination, with 3–5 years in service delivery and strong communication skills.
For the In-Office Operations & Service Delivery Lead position at Optus, Inc., we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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The position is based in Jonesboro, AR, United States.
This opportunity is part of our work in Management & Operations.
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