Assistant Vice Chancellor

Please note:

all position postings close at 12:00 A.M. CST on the position closing date

Working Title Assistant Vice Chancellor for Financial Aid and Scholarships

Position #
A00504

Department Financial Aid and Scholarships

Please note:

All postings close at 12 A.M. CST on the closing date. This employer participates in E-Verify.

Position Summary:

The Assistant Vice Chancellor of Financial Aid and Scholarships provides executive leadership for Arkansas State University's financial aid and scholarship programs. Serving as the University's senior financial aid administrator, the Assistant Vice Chancellor is responsible for financial aid strategy, policy, priorities, and accountability frameworks that promote regulatory compliance, operational effectiveness, fiscal stewardship, student access, affordability, and student-centered service excellence.

Reporting directly to the Vice Chancellor for Distance Education & Technology, this position advises senior leadership on financial aid policy, regulatory risk, institutional aid strategy, affordability, enrollment, retention, and student-success strategies. The Assistant Vice Chancellor provides executive oversight of the Office of Financial Aid and Scholarships, supervises and develops the office’s leadership team, establishes performance expectations, and holds functional leaders accountable for the accurate, timely, equitable, and compliant administration of federal, state, institutional, and private aid and scholarship programs.

The position works in partnership with the Director of Financial Aid and other functional leaders to ensure that effective operational structures, policies, procedures, controls, and service standards are maintained while delegating day-to-day programs administration and operational management to appropriate office leadership.

The position works closely with Admissions, the Registrar, Student Accounts, Finance, Academic Affairs, Information Technology Services, Institutional Research, Advancement, the University Foundation, and other partners to align financial aid and scholarship practices with institutional priorities. This role is governed by state and federal laws and institutional policies.

• Set the strategic direction, priorities, service standards, and annual goals for Financial Aid and Scholarships in alignment with the University's mission, enrollment objectives, affordability commitments, and student-success priorities.
• Advise the Vice Chancellor and other senior leaders on financial aid policy, regulatory developments, risk, resource needs, institutional aid strategy, and the effects of proposed decisions on students and the University.
• Serve as the executive sponsor for major financial aid initiatives, organizational changes, policy implementation, and cross-functional process improvements.
• Develop and assess strategies that use financial aid and scholarships effectively to support student recruitment, enrollment yield, persistence, completion, and access.
• Represent Financial Aid and Scholarships on University and system committees and with state and federal agencies, auditors, accreditors, professional associations, vendors, and other external partners as assigned.

• Maintain executive accountability for institutional compliance with applicable federal, state, and institutional policies.
• Establish the compliance-management framework, including internal controls, segregation of duties, quality assurance, training expectations, monitoring, and corrective action.
• Lead institutional preparation for annual audits, single audits, program reviews, and other compliance examinations; coordinate responses, documentation, corrective-action plans, and resolution of findings.
• Monitor regulatory and legislative changes, assess institutional impact, communicate requirements to stakeholders, and oversee timely implementation.

Ensure appropriate access controls, data stewardship, privacy, records retention, and information-security practices for sensitive student and financial data.

• Provide executive oversight of the full financial aid lifecycle and establish performance, quality, escalation, and continuity expectations.
• Hold the Director of Financial Aid accountable for accurate, timely, compliant day-to-day financial aid operations.
• Establish operational calendars that support accurate and timely aid delivery throughout the…