Quality and Process Technician

At ABB
, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Quality Manager

In this role, you will have the opportunity to assist the Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies. Each day, you will support activities related to quality management within the organizational unit. You will also showcase your expertise by reporting quality Key Performance Indicators (KPIs) and customer cases and maintaining process documentation.

The work model for the role is:
Onsite, Jonesboro, Arkansas

This position works 10 hour shifts Monday - Thursday, with OT as needed to meet customer demand.

• Product Quality & Inspection: Performs First Article Inspections, evaluates returned/RMA material, conducts internal stock checks, and supports containment activities to verify products meet established specifications and quality requirements.
• Process & Chemical Analysis: Performs routine laboratory analysis of plating and galvanizing solutions, records and evaluates results, communicates findings to Chemical Technicians, and coordinates external laboratory testing with chemical suppliers for comparison and verification.
• Measurement & Quality Systems Support: Supports the gauge calibration program, maintains accurate inspection and testing records, identifies out-of-tolerance conditions, and provides measurement and process data to support manufacturing quality, investigations, audits, and continuous improvement.

• Education Required
• High school diploma or GED. Preferred
• Technical certificate, associate degree, or relevant coursework in Quality, Manufacturing, Engineering Technology, Chemistry, Industrial Technology, or a related technical discipline. Experience
• Two or more years of experience in manufacturing quality, inspection, laboratory testing, process control, calibration, or a related technical manufacturing role preferred.

ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction.

The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold reclosers and switch gear, capacitor switches, current limiting fuses, Homac distribution connectors, Hi-Tech Valiant full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution.

Manufacturing includes made-to-stock and custom-made solutions.

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affi Mative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other…