Field Service Technician - Conveyor & Electrical Systems

Field Service Technician – Material Handling Systems

Jonesboro, AR

Company:
Cisco-Eagle, Inc. Type:
Full-Time

Cisco-Eagle, Inc. is a 100% employee-owned company specializing in material handling equipment and system integration. We provide warehouse equipment, installation, repair, and maintenance services. Our products include conveyor systems, lifts, dock equipment, industrial carousels, storage racks, mezzanines, palletizers, and stretch wrappers. We take pride in our employee-ownership culture and offer competitive pay, benefits, and profit‑sharing opportunities.

• ✔ Paid vacation
• ✔ 401(k) plan
• ✔ Medical insurance
• ✔ Profit‑sharing plans
• ✔ Employee Stock Ownership Plan (ESOP)

• Perform preventive and corrective maintenance on material handling equipment
• Troubleshoot mechanical & electrical systems (motors, photo eyes, limit switches, E‑stops, etc.)
• Identify and procure parts needed to complete service/maintenance
• Communicate clearly with customers before, during, and after work; secure approvals as needed
• Document work: complete work orders, customer forms, POs, timecards, and related paperwork accurately and on time
• Promote services: identify opportunities with existing customers; provide literature and basic proposals
• Maintain your service vehicle: routine maintenance, inventory/supplies, cleanliness
• Participate in a rotating on‑call schedule for our 24‑hour service line
• Support installations of new or used material handling systems as needed

• Field Service experience (required)
• Experience with preventive/corrective maintenance on industrial or material handling equipment
• Electrical experience (220
  
  VAC & 24
  
  VDC) preferred
• Welding ability a plus
• Able to work independently and also collaborate with CEI techs, subcontractors, or install crews
• Comfortable with Windows-based software and using a computer for diagnostics/documentation
• Clear written communication; paperwork completed on time
• High School Diploma or GED
• Valid Driver’s License with a clean driving record
• Background check and drug test required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.