Customs Trade Coordinator

Responsibilities

• Coordinate documentation required by US Customs and Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet, or customs.
• Data entry and processing of various import-related documentation for submission to US Customs and handling all PGA’s (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, Fed Ex operations, and customers to deliver a high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned.
• Paid training provided.

• HS Diploma or GED required.
• No industry experience required (minimum 6 months work experience preferred).
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook, using multiple screens and windows.
• Excellent verbal and written communication skills.
• Strong organizational, interpersonal and problem‑solving skills.
• Ability to handle high volume and time‑sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interacts with customers, carriers, brokers, government agencies, internal staff, and management of all levels.

• Shift: Tuesday‑Saturday 6:00 am – 2:30 pm CST (Remote)
• Location:
  
  3885 Airways Blvd., Memphis, TN 38116

Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.