Assistant Manager

Join to apply for the Assistant Manager role at Hibbett

Location:

01484 Jonesboro, GA

Hourly: $14.00 - $15.50

Department:
Operations

FLSA Status:
Non‑Exempt

Reports To:

Store Manager

Summary The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, determining the methods and approaches necessary to accomplish the store’s goals. They are knowledgeable in each product area or department, uphold policies and procedures, provide outstanding customer service, promote merchandise, and can assume supervisory control in the Store Manager’s absence.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
• Assume responsibility for the entire store in the absence of the Store Manager
• Assist with overall personnel recruiting, training, and evaluation
• Provide knowledge and guidance to employees and customers in all departments when necessary
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments
• Direct staff to ensure each department’s responsibilities and standards are completed
• Keep the Store Manager informed about inventory movement and customer trends
• Assure quality customer service is maintained
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos
• Protect the company’s assets and financial information by ensuring accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Supervisory Responsibilities Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees, planning, assigning, and directing work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1‑3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast‑paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Self‑starter, initiative to take on important tasks without being asked
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision
• Team‑player, passionate about outstanding customer service and selling merchandise

• Mid‑Senior level

• Full‑time

• Other

• Retail