Retail Assistant Store Manager

Retail Assistant Store Manager

We are currently looking for the right Retail Assistant Store Manager to join our Team!

$17.00 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.33 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION:
  One week of paid vacation after six months of active, full-time service; an additional week after one year; two weeks on each anniversary thereafter. 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) available to full-time employees who meet minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six or more months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment!

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

This position offers an hourly wage, PLUS Assistant Store Managers earn commission based on productivity and a bonus based on store performance. The actual pay of successful Assistant Store Managers will be based on various factors, such as work location, qualifications, and experience.

Responsibilities of an Assistant Store Manager are:

(This is a representative list of the general duties the Assistant Store Manager position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of all loans issued.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with applicable laws.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employees may assist customers exterior to the building or retrieve products stored in exterior storage.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Should be able to work in multiple locations as business needs dictate.
• Flexibility to work a retail schedule, including weekends and holidays.
• Assistant Store Managers will work 40+…