Early Morning Stock Associate

Early Morning Stock Associate – Ross Stores, Inc.

Join to apply for the Early Morning Stock Associate role at Ross Stores, Inc.

Ross is a leading off‑price retail chain with over 2,200 stores, a strong record of success and growth. The company brings customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while delivering a fun and exciting treasure hunt experience.

Our values start with our people. Join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth.

• Success:
  Our winning team pursues excellence while learning and evolving.
• Career growth:
  We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork:
  We work together to solve the hard problems and find the right solution.
• Diversity, Equality & Inclusion:
  We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all customers in a courteous and friendly manner, treats fellow associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation.

• Understand that safety is the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treat all customers and associates with respect and courtesy; is friendly and professional at all times.
• Assist customers in any way necessary—is register‑trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner.
• Provide prompt and efficient responses to customers at all times; handle all customer issues in a courteous and helpful way, calling a member of the store leadership when needed.
• Represent and support the company brand at all times.
• Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintain a professional appearance and adhere to the company’s dress code at all times.
• Perform daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well‑maintained and efficiently merchandised to standards.
• Expedite newly received merchandise receipts to the sales floor with urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist customers.
• Understand Loss Prevention Awareness program, the Shortage Highway, and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions with associates and customers; safeguard confidential information, cash and credit card information, and merchandise.
• Follow all Mark‑Out‑of‑Stock policies, including identification of MOS merchandise, proper processing of each piece and the notification of store leadership to review and approve all disposals.
• Follow all policies and procedures concerning cash, check, charge card and refund transactions; maintain high awareness and accuracy when handling bankable tenders.
• Demonstrate a sense of urgency to efficiently perform their role, maximizing productivity by executing all store best practices and minimizing steps and touches in their work flow.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Effectively communicate with customers, associates and store leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments.

• Ability…